Pearl, the global leader in dental AI solutions, today announced Pearl RCM, a revenue cycle management platform that embeds insurance intelligence throughout the dental workflow. By connecting eligibility verification, imaging quality assurance, clinical documentation, and clean claim preparation, Pearl RCM helps practices create and submit cleaner claims, reduce reimbursement delays, and improve revenue predictability.
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Pearl RCM Launches to Improve Insurance Workflows and Claim Outcomes in Dentistry
Dental practices struggle to maintain predictable revenue cycles and expend considerable staff resources navigating the complex, fragmented patient insurance claim process. Often patient insurance is verified in one system (or manually across many), clinical documentation and imaging is loaded in another, and claim creation and submission is completed in a third. Staff piece claims together manually by switching between insurance portals and software platforms. This disconnected workflow frequently leads to errors: Claims are filed for treatments that are not covered by a patient’s insurance, required documentation is left out, clinical evidence doesn’t meet carrier requirements, etc. The result: Claims are subject to processing delays, downcodes, and denials. These are major pain points for dental practice owners, who ranked insurance-related issues, including delayed or denied payments and low reimbursement rates, among the top concerns for dental practices heading into 2026. Across U.S. healthcare more broadly, claim denials cost providers close to $30 billion annually. The impact of insurance friction extends to patients as well: Unexpected out-of-pocket costs are a key factor contributing to dentistry’s patient trust gap.
Unlike traditional dental RCM systems that operate downstream after treatment has already been completed, Pearl RCM embeds insurance intelligence upstream – during scheduling, imaging, diagnosis, and treatment planning – when issues can still be identified and corrected before they delay, downcode, or compromise a claim. This unique approach ensures that every clinical interaction is claim-ready, eliminating a major source of administrative overhead in dental practice management and revenue operations. With Pearl RCM, insurance eligibility verification and claim optimization integrate directly with daily clinical and operational workflows by surfacing coverage data, missing prerequisites, and claim-readiness status in high visibility touchpoints within Pearl’s dental AI platform.
Critically, Pearl RCM is built on a foundation of FDA-cleared radiologic AI that powers key capabilities including real-time x-ray quality assessment at the point of capture, automated selection of clinically relevant AI-annotated images for claim attachments, and AI-generated narratives grounded in what the imaging actually shows.
“Dental practices lose enormous time and revenue navigating disconnected insurance workflows,” said Ophir Tanz, founder and CEO of Pearl. “Pearl RCM addresses claim issues proactively, before they become denials. Moving insurance verification and claim readiness to the point of care gives practices clarity and predictability that they’ve never had, and patients get a billing experience that finally matches the quality of their clinical care.”
Customers can already see the impact:
“Pearl saves our team hours daily by both auto-verifying insurance and making coverage details clear and easy to find,” said Christine Marcin of Ballard Dental Partners. “The new RCM toolset goes a big step further, ensuring we have the right evidence, codes, and documentation to clear claims without insurance back and forth.”
In early deployments across select practices, Pearl RCM has helped teams achieve:
- Up to 35 staff hours per week saved on eligibility verification and claim creation
- Up to 80% fewer downcodes and denial related to missing, incomplete or non-compliant supporting documentation.
- Up to 2X improvement in first-pass clean claim submission rates
The platform’s core features deliver clarity and efficiency across the entire revenue cycle:
- Precheck™: Confirms eligibility and code-level benefits automatically from four clearinghouses and over 300 carrier portals. Coverage data, including remaining benefits and frequency limits, is surfaced directly in the appointment card and schedule view, reducing time spent calling payers and helping to eliminate patient billing surprises.
- Claim Actions: Proactive, in-schedule alerts guide the team by flagging missing X-rays, outdated imaging, quality issues, or coverage gaps ahead of the visit, connecting clinical need, image quality, and insurance requirements in one view.
- Imagecheck™: Reduces avoidable denials due to non-diagnostic x-ray evidence by flagging x-ray issues at the point of capture, detecting quality defects like cone cuts, poor exposure, or missing apices before they reach a claim.
- Clean Claim (coming soon): Helps teams build stronger claims through automation, including Auto-Attach, which automatically selects and attaches the most clinically relevant, AI-annotated images, and Auto-Remark, which generates tailored clinical narratives and remarks for each procedure code and payer.
- Claim Insights (coming soon): Offers retrospective analytics on claim outcomes across the practice, surfacing actionable patterns by procedure, payer, provider, and location to help fix the root cause of lost revenue.
For practices, this suite of capabilities power an end-to-end approach to revenue cycle automation that enables a highest standard of revenue cycle efficiency in the dental industry. Pearl RCM is available now to dental practices across the United States. To learn more, visit hellopearl.com/products/rcm.
About Pearl
Pearl is a dental AI company committed to enhancing how patient care is delivered. Founded in 2019 by a team with decades of experience developing successful, enterprise-grade computer vision solutions, Pearl introduced the first-ever FDA-cleared AI capable of reading and instantly identifying diseases in dental x-rays. With regulatory clearance in 120 countries, Pearl’s AI assists dentists in making precise clinical decisions and effectively communicating with patients, thereby transforming the dental care experience worldwide. As dentistry’s global AI leader, Pearl is committed to the ongoing innovation of robust, accessible AI tools that improve patient health outcomes and build greater trust in dental medicine. To request a demo, please visit hellopearl.com/demo.
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