FICS® (Financial Industry Computer Systems, Inc.), a leading provider of mortgage loan origination software, residential servicing software, and commercial servicing software solutions, proudly announces that 20 of its customers have earned recognition in the Mortgage Bankers Association’s (MBA) Year-End 2025 Commercial/Multifamily Real Estate Mortgage Servicer Rankings.
The MBA releases its rankings annually, showcasing data on the volume of loans serviced, which includes categories such as primary, master, and special servicing. The rankings categorize servicing firms by total servicing volume and by servicing for specific investor groups, including CMBS, life insurance companies, Fannie Mae® and Freddie Mac®, FHA, and others. This year’s list recognized 83 companies across 16 categories.
FICS’ Commercial Servicer® plays a pivotal role in helping customers manage their commercial loan portfolios with precision and efficiency, as demonstrated by their strong representation in the MBA rankings. Commercial Servicer is a comprehensive software solution that automates and streamlines data flow for commercial loan servicing, specifically designed for complex structured loans, including commercial real estate, multi-family, construction, and equipment loans. The platform’s robust API capabilities enable users to schedule and automate virtually every program, report, and interface in the system, significantly reducing manual workload and eliminating costly human errors.
Slatt Capital, an FICS customer headquartered in Burlingame, Calif., was included in MBA’s list of top commercial servicers for Year-End 2025. “FICS Commercial Servicer has become a steady part of our daily operations, supporting consistent and efficient workflows,” said Darlyn Mesias, Cashiering Manager for Slatt Capital. “Using both Commercial Servicer and Commercial Accountant has reduced manual work and improved accuracy across payment processing, escrow tracking, and reporting. The move to system-driven reconciliations has improved efficiency and produced more consistent documentation, making reconciliations better organized for audits. Customer support from FICS has been dependable, with questions typically answered the same day or the next business day, and we continue to rely on FICS as a trusted solution for our operational needs.”
“Having 20 of our customers earn recognition in the MBA’s Year-End 2025 Commercial/Multifamily Real Estate Mortgage Servicer Rankings is a testament to the operational excellence our Commercial Servicer platform helps make possible,” said Shalecia Callaway, Co-President and COO of FICS. “These rankings reflect the hard work of our customers and the power of a platform built to handle complex portfolios at scale. At FICS, we remain committed to delivering the innovation and hands-on support that allow our customers to grow their servicing operations with confidence.”
About FICS®
FICS® (Financial Industry Computer Systems, Inc.) is a leading mortgage software company specializing in flexible, cost-effective, in-house mortgage loan origination, residential mortgage servicing, and commercial mortgage servicing software for mortgage lenders, housing agencies, banks, and credit unions. FICS’ software solutions provide customers the flexibility to choose an in-house or cloud hosting solution. The company also provides innovative document management, API, and web-based capabilities in its full suite of products. Visit www.fics.com for more information about our exceptional mortgage software solutions.
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